Further information and support for Parents/Carers:

If you are worried about the safety of a child or young person, worried about their safety in the community, worried that they could get in trouble with the police, or worried they may be being exploited, you can contact the Hackney Multi-Agency Safeguarding Hub (MASH)

• To discuss your worries with a social worker, please phone Hackney Children and Families Services Multi-Agency Safeguarding Hub (MASH) on 020 8356 5500 or email MASH@hackney.gov.uk. The telephone line is open between 9am and 5pm Monday to Friday only, excluding bank holidays. Outside of office hours, if your concerns are urgent, you can call our Emergency Duty Team on 020 8356 2710

Some young people would benefit from early help and prevention services – Young Hackney offers early help and prevention services for children and young people aged 6-19, or up to 25 years if a young person has a special educational need and/or disability. Young Hackney provides a broad range of activities and opportunities and individual support that always considers family and peers, within home, school, and community settings including at our youth hubs. Young Hackney positively and proactively engages young people, and establishes helpful relationships with trusted adults to support the achievement of positive outcomes. Young Hackney also offers a specialist Substance Misuse Service for young people aged 6-25 years and has a dedicated Health and Wellbeing Team offering high quality PSHE and health interventions.

• Requests for support from Young Hackney can also be made through the MASH by phoning 020 8356 5500 or email MASH@hackney.gov.uk
• To contact Young Hackney directly, telephone 020 8356 7404 9am – 9pm Monday to Friday, email yh.online@hackney.gov.uk, or visit www.younghackney.org
• Hackney has lots of voluntary and community services for young people, more information about them can be found at: https://www.younghackney.org/organisations/
• Stay up to date with activities and opportunities for young people in Hackney: http://www.hackney.gov.uk/newsletters

Other Council services

• Hackney Family Information Service provides impartial information, advice and guidance about childcare, activities, services, and opportunities that will improve the quality of the lives of children and young people. – fis@hackney.gov.uk / 020 8820 7590
• The Council’s ‘Find Support Service’ is a web portal where you can find a wide range of local organisations offering support, advice and activities to Hackney & City residents: https://find-support-services.hackney.gov.uk/
• The Family Coach service works with families that have SEND children. No formal diagnosis or Education Health Care Plan required. Act as a connection between family home life, school and community. Aim to provide coaching opportunities to support families to identify and talk about changes they would like to make and then find a way forward in their journey. Actively listen to families and identify possible workshop opportunities within communities. Provide a non-judgemental and confidential space. Family Coach – familycoach@hackney.gov.uk 0208 356 7344

Other services

Information provided about external organisations is accurate to the best of our knowledge, and may be subject to change. Young Hackney does not necessarily endorse the content of third parties.

• Easily available and confidential advice for children and young people: ChildLine – https://www.childline.org.uk
• Practical advice for parents and carers on weapons and community harm:
  • The Ben Kinsella Trust Guide for Parents/Carers: https://benkinsella.org.uk/wp-content/uploads/The-Ben-Kinsella-Trust-A-guide-to-knife-harm-for-parents-and-carers.pdf
  • Action for Children – Help if you’re worried about your child and knife crime
• City and Hackney CAMHS https://cityandhackneycamhs.org.uk/how-we-help/parents/ CAMHS (Child and Adolescent Mental Health Services) help children and young people aged 0-18 years, and in some cases up to the age of 25, with emotional and behavioural difficulties or when they are finding it hard to cope with family life, school, college or the wider world.
• NSPCC -Advice and Support for Parents and Carers on a wide range of topics https://www.nspcc.org.uk/keeping-children-safe/support-for-parents/
• Barnardos – Advice, support and guidance for parents/carers on child harm and exploitation https://www.barnardos.org.uk/get-support/support-for-parents-and-carers/child-abuse-and-harm/criminal-exploitation-children
• Locations of Hackney weapons disposal bins: https://www.word4weapons.co.uk/hackney-lower-clapton-road/ or use your local police station